Delivery & Shipping

Delivery

Orders are released for shipping after the payment method has been confirmed or receipt of payment has been registered. The stated delivery times are valid from the day following the payment order, assuming normal order volume. No deliveries are made on Sundays and public holidays.

  • Germany 2 to 10 working days
  • Europe-wide 4 to 14 working days
  • Worldwide within 30 working days

Parcels within Germany and Europe are delivered by our shipping service provider DHL GoGreen. Letters are sent via Deutsche Post. Worldwide orders are handed over to FedEx upon prior arrangement. All important documentation is included with the products.

 

Shipping costs

Please note: In the case of cross-border deliveries, additional taxes (e.g. in the case of an intra-community purchase) and/or duties (e.g. customs duties) may be incurred in individual cases, which must be borne by the customer.

Shipping in Germany

  • Free shipping for orders over 120,00 €
  • Letter 1.80 €
  • Package 5.95 €

Shipping to Austria:

  • Free shipping for orders over 150,00 €
  • Letter 4.00 €
  • Package 14.00 €


Europe-wide shipping

 

Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Norway, Poland, Portugal, Sweden, Switzerland, Slovak Republic, Spain, Czech Republic:

  • Free shipping for orders over 150,00 €
  • Letter 4.00 €
  • Package 14.00 €

Important note for orders outside the European Union

Please note that deliveries to countries outside the European Union (e.g., Norway, Switzerland, Iceland, Liechtenstein , and others) may incur additional import duties, customs fees, and taxes . These charges are levied directly by customs authorities and are your responsibility . We have no control over these charges and recommend that you check with your local customs authorities in advance to determine possible costs. If payment is refused, the shipment will be returned to us. In this case, the return shipping costs will be deducted from your refund amount.

Thank you for your understanding!


United Kingdom

Dear customers in Great Britain,

Please note that we can only ship to the UK under certain conditions. Orders are only possible if the value of the goods exceeds 135 GBP .

When you purchase in our shop, the goods will be charged without VAT .

Once the goods arrive in the UK, you will need to pay 20% VAT and 12% import duty directly to the courier before the goods are handed over to you.

If payment is refused, the shipment will be returned to us.

In this case, the return shipping costs will be deducted from your refund amount.

 

Thank you for your understanding!

  • Package 24.00 €

Worldwide shipping

Australia, China, Japan, Canada, South Africa, Taiwan, USA, United Arab Emirates:

  • Package 60.00 €

A notice:

Please ensure that the delivery address is correct. If a shipment cannot be delivered due to incorrect address information or is returned to us because it was not accepted or collected, we reserve the right to charge the customer for the additional shipping costs for redelivery .

Thank you very much for your understanding!